top of page

Shipping & Return Policy

LAST UPDATED: 01/01/2025

Standard Shipping
We offer domestic and international shipping via FedEx Ground and other carriers.

 

USA & Canada:

  • Delivery Time: 3-5 Business Days

  • Shipping Fee: $4.99

 

International Shipping

  • UK/AUS: Delivery Time: 10-15 Business Days

  • Rest of World: Delivery Time: 10-30 Business Days

  • Shipping Fee: $9.99

 

Order Processing Time
Orders are typically processed within 0 to 2 business days, excluding weekends and holidays. Custom or personalized orders may take 4 to 8 business days to process. All orders received after 12 pm EST, on weekends or holidays, will begin processing the next business day.

 

Shipping Times
Shipping time refers to the time from when your order is dispatched from our warehouse until it arrives at your delivery address.

 

Tracking Information
Once your order ships, you will receive an email with tracking information. Please allow 2-5 business days for tracking updates. If tracking is not updated within this time, contact us at info@blazeguard.com.

 

Shipping Delays
We are not responsible for delays caused by carriers, customs, or unforeseen weather conditions. Delivery times may also vary due to increased volume during holidays or other disruptions. We cannot control these delays but will keep you informed as best as possible.

 

International Orders
Please note that customs fees, taxes, and import duties may apply to international shipments. These charges are the responsibility of the customer.

 

Order Modifications
To cancel or change your order, contact us within 12 hours of placing it. Once the order is processed, changes may not be possible.

 

Missing Packages
If your package shows as "delivered" but you have not received it, please check with your local post office. We are not responsible for packages marked as delivered but not received.

​

For more shipping information or assistance, please contact info@blazeguard.com.

​

Refund Policy
LAST UPDATED: 01/01/2025

 

At Blaze Guard, your satisfaction is our priority. If for any reason you are not happy with your purchase, we offer a 100% refund guarantee.

 

Refund Guarantee
If you are not fully satisfied with your product, you can return it within 30 days from the date of purchase for a full refund. We will also cover the return shipping cost.

 

How to Request a Refund
To initiate a refund, please contact us at support@blazeguard.com with your order number and reason for the return. Our customer service team will provide you with instructions on how to return the product and process your refund.

 

Refund Process
Once we receive the returned product, we will issue a full refund to your original payment method. Please allow 7-10 business days for the refund to reflect in your account.

 

Conditions for Refund

  • The product must be returned in its original condition.

  • Refund requests must be made within 30 days of receiving the product.

  • Return shipping will be covered by Blaze Guard.

 

If you have any questions or concerns regarding your refund, please contact us at info@blazeguard.com. We're here to help!

bottom of page